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Glacier Financial Services

Glacier Financial Services Vertical: Financial Services
Product Focus: Metastorm BPM
Processes Enabled:
  • Content Receipt (indexing and routing of electronic faxes and emails)
  • New Business - across all products
  • Loans - Endowment Policies
  • Withdrawals - across all products
  • Client Complaints
  • Technical Product Inquiries
  • Application for New Products
  • Change of Client Details

Customer Benefits & Results:

  • Streamlined and automated all client facing processes
  • Helps ensure compliance with Service Level Agreements
  • Provides centrally accessible client and process information
  • Enabled Glacier to offer a wide variety of financial solutions while ensuring a consistent and high-quality customer experience
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